FAQ - Frequently Asked Questions about the Infiniti Promotion:

Q: What is the website address for this promotion?

Q: What do I do if I am moving or change my address?

A: If you are moving within 6 to 8 weeks of submitting your prize claim, please enter your NEW address on the submission page. If you have already submitted your claim and find out later that your address will be changing, then send us a Help Request with your new address. Please be sure to include your Work Order Number, VIN and new address (including zip code), as well as the date the new address takes effect. If you are on the winners^† list, an e-mail will be sent to the e-mail address you supplied.

Q: What do I do if I forget my PIN or lose my mailer with the PIN?

A:If you do not have your PIN, you can enter the sweepstakes with your VIN.

Q: If I can't use this Infiniti offer, can I pass it along to someone else?

A: No. This offer is sent to an exclusive list of Infiniti owners and is not transferable to another person; nor is it valid for another person's VIN.

Q: What do you do with my personal information?

A: Infiniti is committed to protecting the privacy of your personal information. Participant information is stored in secure, confidential databases. We do not give, rent or sell our Participant lists or other personal information to any organization or individual other than for the purpose of processing Participant information and administering the Promotion.

If you do not wish to receive Infiniti's promotional mailings, check off the Opt In box on the claim submission page of this website. See the Privacy Statement for more details.